Setting Up Smart Features

To setup Smart Features follow these steps:

1. Click on Client & Site
2. Click on the Client Name for the Site you want to set up Smart Features for.
3. Click on either the name of the Site or the Pencil (Edit) icon.
   
   
   
4. Click on the Smart Features Settings tab
   
   
   
   
5. Enable Check Tour Tracker Scan Activity to have the software monitor your security officers tour tracking activity.
6. Set the Minutes Between Checks to tell the software how often to check your officers tour tracking activity.
7. Specify the Minimum Total Scans that the officer should be doing during the time interval that you set and the Minimum Unique Stops Scanned.
   
   
   The total scans are the total number of Tour Stops that the officer does in a time period. Unique scans are the number of separate scans they have to do.
   
   Example: If you have a site with 4 tour stops (North, South, East, and West) and the officer has to do 4 scans per hour he could do North, North, North, North and that would be 4 scans. But by telling the software that there have to be, for example, 3 unique scans he would have to do North, South, East, North. Hence 3 unique and 1 duplicate.
   
   
   
8. Enable Check for Clock In and set the Minutes Before Start Time and Minutes After Start Time to tell the software the time period in which you would like your officers to clock in.
   
   
   
   
9. Enable Check for Clock Out and set the Minutes Before End Time and Minutes After End Time to tell the software the time period in which you would like your officers to clock out.
   
   
   ***Please note that after setting up and/or changing the Smart Feature settings, it may take up to 1 HOUR for the software to acknowledge the settings and begin sending out alerts.***
   
   
   
10. Enable Turn on Lone Worker Safety Checks and set the Check Interval (Minutes) and Time to Respond (Seconds) to tell the system how long after the officer selects a Site (interval) and how long they have to respond to an in-app popup (Time to Respond).
    
    
    
    In-App Message: 
    
11.  SMS Notification to Supervisor: Sends contents of Smart Feature Alert, via text message, to all Supervisors assigned to the Site.
12. Send Geofence Alert: Sends a geofence alert to Supervisors and Customer Administrators if the officer leaves the geofence while still signed into the app.
    
    
    
    
13. Create shifts under Time and Attendance -> Schedule.
    
    
    For more information on adding Shifts to the schedule please see the following article:
    Setting Up your Schedule